Strategic IT Leadership

Transforming complex challenges into future-ready solutions with a focus on innovation, efficiency, and measurable results.

Project Management

Expertise in Managing Complex IT Projects for Multisector Success

Specialized in managing large-scale IT projects across industries, ensuring seamless execution through a blend of Agile and Waterfall methodologies. My approach focuses on:

Aligning project goals with organizational objectives to maximize impact.
Leading cross-functional teams to deliver solutions on time and under budget.
Minimizing risks through proactive change management and clear communication.

person working on blue and white paper on board

IT Leadership

Recent Successes
- Optimized Project Delivery: Managed seven-figure web and mobile software projects across North America, leveraging Agile practices to deliver ahead of schedule while meeting client objectives.
- Led Core Banking System Upgrade: Directed two critical streams of the T24 core banking system upgrade, aligning legacy systems with the new platform and overseeing the Computer Operations team managing all electronic banking transactions. Ensured seamless nightly Close of Business (COB) processing with zero disruptions during the transition.
- Enhanced IT Service Excellence: Established SLA/OLA frameworks and automated workflows, improving incident resolution times by 20% across geographically dispersed teams.
- Streamlined Multi-Site Operations: Designed and implemented a custom ticketing system for 30+ sites across three provinces, improving service delivery by 30% and enhancing operational efficiency.

Transformative Solutions

Delivering innovative modular solutions to tackle your most complex IT challenges.

With a focus on innovation and scalability, I create IT solutions that address today’s challenges while preparing for tomorrow’s growth. Key areas include:

Designing systems that improve efficiency and reduce costs.
Implementing AI-driven processes to streamline operations.
Enhancing business agility through modernized IT infrastructure
Architecting Comprehensive QA and Release Frameworks for ERP Software Development

Implemented an AI-driven process optimization strategy that tripled end-to-end operational efficiency, streamlining workflows and enhancing productivity across all phases of project delivery.

Delivering thoughtful, strategic IT leadership to seamlessly align technology initiatives with business objectives and drive measurable results.

Seamless communication at all levels is the foundation of project success. By ensuring stakeholders are accountable and actively engaged, I drive alignment, clarity, and results.